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The Guide to a Successful Managed Services Practice - What Every SMB IT Service Provider Should Know...
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List Price:
$99.95
Computers-Internet Price: $99.95
Subject To Change Without Notice
Availability: N/A
Manufacturer: Intelligent Enterprise
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Average Customer Rating: 
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Binding: Perfect Paperback
EAN: 9780978894306
ISBN: 0978894308
Label: Intelligent Enterprise
Manufacturer: Intelligent Enterprise
Number Of Pages: 320
Publication Date: 2006-08-15
Publisher: Intelligent Enterprise
Release Date: 2006-08-18
Studio: Intelligent Enterprise
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Editorial Reviews:
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The Guide to a Successful Managed Services Practice applies some of the most innovative and highly effective Managed Services techniques ever developed, and proven to increase long-term predictable revenue, thereby increasing an IT Organization's value. Leverage MSP University's successful Managed Services concepts - 3 Killer Managed Services deliverables - A Unique Managed Services Sales Process so successful that Clients can't resist signing your Agreements - Pricing your Managed Services deliverables for Maximum Profit - What to do after your Client is sold - Advanced Annuity-Based revenue philosophies. The Guide to a Successful Managed Services Practice includes everything you'll need to: - Transition to a successful, Annuity-Based Managed Services model and Evaluate your existing Clients and calculate what they'll be worth on a Monthly and Yearly basis when converted to Managed Services - Successfully market and sell Managed Services to new Clients - Increase your organization's overall value by transitioning to an Annuity-based Service Delivery model. *Includes nearly 30 downloadable Managed Services Business, Technical, Sales and Marketing Tools, Forms and Collateral! *Bonus: 4 Business-Winning PowerPoint Presentations! *Extra Special Bonus: Recorded Managed Services Webcast download included!
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Spotlight customer reviews:
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Customer Rating:
Summary: FANTASTIC
Comment: I purchased this book, as I want to change my business model, from Break-fix to Managed Services. I read it from cover to cover in a few days and now I am listening to the Audio CD in the Car. It is THE best book on Managed Services that I have seen. The CD is packed FULL of templates and documents you can use to get you going .. so there is no excuse
If there is only one thing you do today.. BUY THIS BOOK
Customer Rating:
Summary: Worth its value 10 times
Comment: The contents of this book contains valuable information if you are thinking of getting into managed services. If you include the contents of the CD, it is absolutely invaluable.
Customer Rating: 
Summary: Easy to Read...Easy to Implement
Comment: So many pages and so little time yet this book is easy to read. How he manages to keep the flow on what could be a very dry topic moving along at such a fast pace is amazing. Don't be fooled though. You'll be referring back to this book as your business morphs and you're ready to tackle each piece of the MSP puzzle. Each element is well thought out and walks you through the process of implementing a managed services offering to your clients based on value. We all dream about getting our clients to understand the value that we bring to their business. Erik shows the way to make that dream a reality.
Customer Rating:
Summary: Excellent Resource
Comment: I am a business owner interested in the Managed Services market space. I have read so much about Managed services but have not found a step by step guide on how to implement the managed services business plan or sell those services to clients. What I needed were step by step guides on both the topics. I was introduced to Erick's books by another associate. This book and "The Best I.T. Sales & Marketing BOOK EVER!" by Erick were exactly what I was looking for. Erick is not just a subject matter expert in Managed Services but has practiced and implemented his teachings and recommendations. He explains several key concepts and best practices on Managed Services, Deliverables, Pricing, How to identify clients, sell, support and maintain the services and build a long term win-win relationship with the clients. The coverage on How to Hire and Train your sales staff is worth its weight in gold. Included along with these 2 books are several forms, analysis tools and documents which make the sales process a whole lot easier with predictable results. These are the bibles for my managed services business and I refer them frequently. If you are serious about building a profitable managed services business, you must have these books.
Customer Rating:
Summary: Worth every penny
Comment: As an E-Myth/Gerber fan, I consider Erick's work an "E-Myth for IT Services". It will get you thinking about your business as a business and it provides a roadmap to get where you need to go.
Making the transition from working in to working on your business is the most powerful thing you can do to put more money in your pocket. Do it now. Buy this book!
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